Read What Your Neighbors Think About Kroll Construction
Over the past half-century we’ve worked hand-in-hand with thousands and thousands of homeowner across the Metro Detroit and southeastern Michigan area. And they love us! Here are just a few comments and compliments we’ve received about our work.
JARC is honored to have you as one of our very distinguished Business Buddies, and we cannot thank you enough for your heartfelt friendship and support.
Kroll Construction has always responded so graciously to our unique challenges and growing needs by donating remodeling services to JARC's Shenkman Home. In doing so, you have enabled us to devote more of our financial resources to providing direct services to men, women and children we serve.
We are proud to list Kroll Construction as a Business Buddy on JARC's new website, as well as in the upcoming edition of our newsletter, which reaches nearly 10,000 homes in the metropolitan community. In addition, your business will also be recognized in a future JARC ad in the Detroit Jewish News.
Your relationship to JARC means the world to us. Please know that you have a significant impact on the lives of people with disabilities, and your kindness makes it possible for JARC to greatly enrich their quality of life. You are an important part of our success, and we hope to be blessed with your continuing involvement for many years to come.
With sincere gratitude for all you do for JARC,
-Richard Loewenstein, CEO, Farmington Hills
I want to say “thank you” for always taking care of us and offering your help. You always follow up promptly on our calls. I can’t praise Kroll Construction enough for quality workmanship and professional staff. I will always be your ambassador to speak highly for Kroll. Hope all is well with you and your family. We are all fine and thank you for treating us like family.
Nancy Klein, Livonia
I wanted to send a note saying how pleased I was with Gary and his son's work when I had my bathroom remodeled. I was very happy with the work they did. I would not hesitate to recommend to anyone planning on remodeling. Great job!
-Joy Wooley, Westland
To whom it may concern-
We had our siding done by your company and we are very satisfied with the results. We would be happy to recommend Kroll to our relatives, neighbors, and friends. We were very pleased with the thorough, professional job that our salesman Robert Ujkaj performed. He was very considerate of our needs, very helpful in recommending color choices, and very reassuring. One can tell that he is a person who believes in the company, the product and services he sells, and he is proud of his job and the job his company does for his customers.
With our thanks,
-Mr & Mrs Wiktor, Livonia
As you know, we had numerous improvements made to the outside of our home which included the following: roofing, trim, siding, windows, and doors (front, back, two garage). I just wanted you to know how pleased my mother and I are with the work that was recently done on our home. We want to thank you for being there for us every step of the way. We can't thank you enough for checking in to see how we felt about how things were moving along. You handled your position with much enthusiasm and professionalism.
I was at work when most of the work was being performed and we have very little contact with the workers. When we did speak with them, they were kind and courteous. I did happen to be around when the roof was completed. I was very pleased with the gentlemen in charge. Also, we were very impressed of the short amount of time it took to complete all of these tasks.
We will always keep Kroll Construction in mind for any future work we may have performed. We are also pleased to tell everyone who performed the work on our home. Thanks again.
-Vivian and Helen Janis, Garden City
Micky Rosner is a fine salesperson. The roofers did a great job. The door installers did an excellent job.
-Arthur Geschke, Dearborn
The windows look great and your guys did a real professional job. People are not sure why my house looks better. It is because of the windows - they don't look like replacements.
-Aaron & Nicole Wasserman, West Bloomfield
We're really happy with the roof and the way our concerns were addressed.
-Roy and Pam Flannery, Taylor
To Kroll Construction,
Thank you for doing such a great job on our new roof. We love it! We appreciate everything you're done for us. Thanks again!
-Shawn & Jen Grose, Redford
To Whom It May Concern:
I feel compelled to write this letter on behalf of Gary Lockwood and the wonderful job he did on my bathroom. His workmanship was outstanding and his demeanor was excellent. Friends and neighbors from all around were just astounded at my new bathroom.
He completed his work in a timely basis and maintained a clean working environment. His attention to even the smallest details amazed all of us. Yours was not the first company that we've had in our home to do work, but after this wonderful experience, yours will be the ONLY one we call in the future.
We have a large family with small children which I am sure complicated the situation of working on a small bathroom. He remained a gentlemen at all times.
Please be assured that everyone in my family and all of my neighbors will recommend your company at every opportunity that we have.
-The Stanowski Family, Romulus
I wanted to take this opportunity to tell you how very pleased I am with the kitchen remodeling project that you team of craftsmen recently completed.
I must admit that I had heard some very distressing comments from people that I work with regarding various projects that they had undertaken with other contractors and how unhappy they were with the quality of workmanship, the finished project, and in some cases the extended period of time that it took to complete the job.
I had converns that starting the remodeling project just three weeks before Thanksgiving might put me in a position of having to find a nice restaurant to take my family to for dinner, but that was not to be. Gary Lockwood and his son showed up on the first day about 8am and they were there every day at the same time. Gary and his son are exceptional individuals and perfectionists in every thing that they did in my home. They made sure that even the smallest details were not overlooked. At the end of the day everything was cleaned up and picked up (there was never any debris left in the house).
I must also say that John (who did the granite) and Dino's team (for the tile floor) were also very efficient. The three crews did a wonderful job in two very short but busy weeks. I would/will recommend your company to anyone I hear talking about home improvement work.
Again thank you Gary, Ron, John, and Dino for the beautiful kitchen. I know that I will enjoy the fruits of your labor for many years to come.
-Linda Holt of Canton
To whom it may concern:
We just wanted to let you know that we were very pleased with the work done on our new and improved kitchen. Once the day came for the work to begin, it went by very fast and in a much more orderly fashion than we expected. We only had to eat out for about a week. We had our new range and refrigerator in by the end of the first week so we could cook a few things - it was great. The only bad part of the whole deal was the week we had without the kitchen sink to wash dishes. We would also like to commend Gary and Ron Lockwood for a job well done. They were both very well organized and put up with all our questions about details here and there. They also cleaned up the work area every evening before they left and we didn't have to climb over a thing. They definitely went above and beyond when it came to the work they did. They always made sure we were aware of any loud noise and even our timid (scared of her shadow) pooch Peanut warmed up to them both and all the commotion going on. If we every plan future remodeling, we would definitely contact Kroll again. Thanks for hiring such pleasant, considerate employees at your company. The past few times we have had work done, the crews have all been totally competent and down to earth. A real pleasure doing business with you.
-Tracy Milligan, Dearborn Heights
You have given us the most special Christmas surprise gift! We appreciate the roof on the house and garage! It is totally unbelievable to have you do this for us. We will never forget this kindness and how very grateful we are! You are very special Todd and we will be forever recommending you. Much love to you and your family.
-Gretchen & Tom Laurell, Inkster
Dear Kroll Construction,
My husband and I decided to do some house remodeling. The remodeling included a new roof, siding, shutters, gutters and leaf guards. We made appointments with a number of companies and received their estimates.
Our last one was with Kroll Construction. Todd Kroll came out as the company representative. He offered us a number of different options. After a relaxing visit, Art and I went off my ourselves to discuss the proposals. We came back with a YES and signed a Kroll contract.
Within a short time, the roofers showed up and began their job. Tear off the old and on with the new! They worked continually, except for a few delays due to the weather. The roof was finished and looked great.
Next came the siding crew. From the start all we heard was corners, which meant matching the siding on each wall making the job a little harder. Along the way other wall problems appeared, but no job was too big for the crew. They worked diligently even with temperatures in the mid 90's. Everyone stood back and said "WOW", and then another "WOW" when the gutters and leaf guards were installed.
Many thanks to Todd and his crew and all of the employees of Kroll Construction for a job well done. It was a pleasure having a group of men with experience to do a great job all work together so well. We are the best looking house on the block!
-Art & Carol Mitchell, Livonia
My daughter's kitchen was recently remodeled by your company. Gary did the majority of the work. It was timely, accurate and well planned. He was very pleasant and well mannered. I would highly recommend him to others. He is a fine employee to have on your staff.
-Diane Aginian, Birmingham
To Kroll Construction,
I recently had my bathroom remodeled by your company. It was a fantastic job and I wanted to tell you how lucky you are to have Gary Lockwood working for you. Gary and his son Ron spent just over a week remodeling our bathroom and I was so impressed by their skill and professionalism I had to write and tell you how great they are. They know their trade very well. When they quit for the day the area was always cleaned up. Their people skills are good too. Friendly and polite, they always listened when my wife or I had questions or inputs about what we would like to have done to the bathroom. Because of their work I wouldn't hestitate to call on Kroll for any future remodeling needs.
-Don Engler, Allen Park
To Kroll Construction,
We are writing you to express our complete satisfaction with our recent bathroom refurbishment performed by Kroll at our home in Livonia.
Overall, your workmen Gary Lockwood and his son Ron did an outstanding job on this project. All aspects of the job, from material selection to the installation work, were very good. Gary also corrected several problems left by original construction as well as from other contractors over the years. In addition, we were impressed by how Gary seemed to take ownership of the project and truly care about the quality of his work. The whole job was completed in a timely fashion with minimal disruption to our household. Before quitting each day, the entire work area was cleaned up and all trash was removed from our property. This overall experience with Krol was much superior to experiences we have had in the past with other contractors in this area.
In closing, we would like to thank you and Gary for a high quality job with a minimum of disruption at our home. You can be sure that for future work, Kroll Construction will be at the top of our list for consideration.
-Harold Gilboe, Livonia
There's a man I know that's worth talking about. He is a perfectionist. This type of person is never satisfied until the work looks best to him. You don't find many people like him these days. He is the greatest. You are so lucky to have him and so was I. I'll always remember Gary Lockwood's work on my kitchen.
-Theresa Crooks, Southfield
To the Owners of Kroll Construction,
I just wanted to let you know what a wonderful job Jeff did on the trim, soffit, and gutters on our house. He paid great attention to detail and was careful in doing a clean and perfect job. We are very pleased with his work.
-Joel & Arceli Ramos, Livonia
To Brian Kroll,
This is a letter of recommendation for Kroll Construction and especially for Gary Lockwood, who reconstructed my bathroom and kitchen. Gary is an extremely competent and efficient workman. The work in my bathroom required the removal of a sink, which if not done delicately would have resulted in the gutting of the wall tile. Gary's confidence in his ability to remove the sink and couter was successful and impressive. As he worked between the bathroom and kitchen a complete transformation of the rooms took place. My kitchen cabinets were completed replaced. The dishwasher was built into the cabinet and new counter tops were installed. Gary did the work by himself and was extremely efficient in completing the project. He is thoughtful and methodical in his approach and treats the job as if he were working on his own home. I highly recommend Gary's workmanship. He is a pleasure to know and I thank him for a great job done.
-Lois Fritz, Livonia
To Todd, Family, & Staff,
Job well done! It's been a pleasure seeing your siding team at work. Take care of Bob and his team - they are the best. They work hard not just at their siding job but also uplifting your company's image and reputation. I will call you when it's time for the roof...and the kitchen..and...you get the idea.
-Edith & Ricky Villaflor, Troy
Thank you. It was a pleasure doing business with you and your company. The crew that was sent to our job was timely, friendly, clean, and their work was excellent. Everything that was addressed before hand was done and done professionally. When they left, the yard was spotless. We certainly appreciate everyone's willingness to work with us in updating our 1917 garage to the best of their ability and, at times, working in very difficult spaces. We couldn't be more pleased with the outcome.
-Bob and Janet Townley, Garden City
We wanted to thank you again for the work that you did for us! Ken & Dan worked very hard and did an excellent job on our home! Thanks again! You have good workers on your crew!
-Vicki & Mike Rucinski, Brighton
To Whom It May Concern:
We hired Kroll Construction to install new siding, a door wall, gutters and front doors. So far the door wall and siding have been installed. The crew that does the siding will be finishing their work tomorrow. I am writing to tell you what an absolutely fantastic job Bob, Steve, and Larry did on the siding. They were very polite, courteous, and hard working. They answered all the questions we had and took care of any concerns we had regarding the siding. They should be commended for a job well done. I was also pleased with the door wall installers and Howard who originally came out for the estimate. I had a couple of estimates and Howard took the most time explaining the whole process to me. The door wall installers did the job to perfection. I will highly recommend Kroll and their team to my friends, neighbors and co-workers. I can't say enough about what a wonderful job the Kroll people did and how fabulous the house looks. I can't wait to see the finished product once the gutters and front door are in.
-Kari Cadeau, Canton
I just wanted to write you a letter in response to having my roof completed this week. Everyone was very hard working and polite. Robert, you are a good salesman and are very accomodating as I learned how to speak "roof." Gary was supportive of his crew and Jason was very attentive to the daily tearoff and re-roofing details. Jason and his crew are very hard workers and knowledgeable. Jason treats his men well and they respect him in return. Jason kept me informed throughout the days work and the fellas were as careful of my plants near the house as they could be. I love the Quarry Gray color as it fits right in with the Cape Cod look I was going for. Thanks for doing a great job. I can safely recommend your services to others. I hope you can share my letter with the crew members. Have a safe and productive summer.
Sincerely a Satisfied Home Owner,
-Jeanette Gronda, Grosse Ile
To whom it may concern,
I just wanted to send this letter of appreciation to thank you for sending the Lockwoods to complete my home improvements. I had my kitchen remodeled by Gary Lockwood and his brother Mike Lockwood. Our kitchen took about two weeks to complete and I wanted to pass on to you the great work they did in completing the project along with the mannerisms of both men. After each days work, they always cleaned up any mess and showed up on time each day. Gary always kept me informed on what was being done and made sure it was always done right. If making talented men like Mr Lockwood available to your customers is an indication of the service, you can be sure that I will recommend both Kroll Construction and the Lockwoods to all my friends, family and business associates. Micky Rosner knows me well and Kroll Construction has done all my home improvements and will continue to do so.
-Vanessa Williams of Detroit
Robert Ujkaj / Kroll Construction:
We just wanted you to know how much we really enjoy all the home improvements you have done for us. We have had many compliments. First let me say that working with Robert Ujkaj was refreshing in that he did not treat me (the woman of the house) like I did not know anything. Secondly, each and every crew that worked in our home was extremely courteous and knowledgeable. Any and all questions were answered in great detail. All work has been completed in a timely manner. We were never inconvenienced. I have never had clean up crews as efficient as the ones that work for Kroll. Our experience has been an enjoyable one, so much so that when we do our next major home improvement, we are doing to be calling Kroll Construction. I have and will continue to recommend Kroll Construction. Thank you to Robert and all the gentlemen that worked on our home including the kitchen crew, the window crew, the siding crew, and last but not least the clean up crew.
-Larry and Elizabeth Crunk of Livonia
Dear Mr Kroll,
I am writing at this time to comment on your installer Phil Isherwood. He was an absolute wizard at this work. He not only explained what he was doing, but he made it all seem effortless. His work was impeccable. He protected the area first and cleaned up after himself. He was truly a credit to his trade. Thank you for sending him to our home to install the window.
-Chris and Delores Malkowski of Inkster
Dear Kroll Construction,
We are delighted with our new roof! The color looks even better installed on the house than it did on the sample. The crew worked efficiently and was done in a day. They cleaned up so well that you wouldn't know they were there at all.
Thank you for a job well done and we look forward to working with you again in the future.
-Cherie & Chris Rolfe of Troy
Jim and I wanted to say thank you for the great job that was done by your company. We are very pleased with the quality of windows and material used. We were especially impressed with the professionalism shown by the crew who installed our windows. They were very timely and courteous. Thanks again! We hope to see you again in the spring (gutters and trim)!
-Jim & Lynette Lambert of Livonia
I usually don't write letters like this, but I just had to this time. Your roofing crew was great! They were very professional. At the same time they were working on our house, the people across the street had another company doing their roof. Same situation - removing the old roof and putting on the new one. If you had watched that other group after seeing Kroll men work, you would have thought that other group was just some guys moonlighting on the side (maybe there were). Kroll men came, got the job done, no swearing (the other guys swore all the time) and the Kroll crew left no mess. Everything was picked up each night. The guys were so nice when they moved the drop-off out so I could get Val's truck out of the back yard. I really appreciated that. They even helped direct me out of the driveway. These men are great and I can't say enough good things about them. Please give them my sincere thanks. And thank you to Kroll for having good workers. If you had seen the group across the street work you would probaby have let them go if they had worked for Kroll. Thanks again, the windows go in Friday!
-Kathy Gotz of Taylor
We like to thank you again for all your hard work in seeing our house and garage get a beautiful new look with high quality products. All the installers did an outstanding job for us.
Glad we had Kroll Construction with knowledgeable salesman to help us make many decisions that had to be made. We are very pleased with the results and have received many compliments from family and neighbors.
We certainly would recommend Kroll Construction.
-Bill & Jeanne Clay of Taylor
I want to take this opportunity to rave about my experience with Kroll Construction regarding a roofing job on my home.
Originally when I had begun my research into having my roof replaced, I first found a company that impressed me with its workmanship, but was turned off by the high pressure selling technique of the salesperson. Then I spoke with a coworker of mine who put me in touch with your company. Your presentation was information and your straightforward approach struck me as being so genuine that I had confidence that your company would deal with me honestly. You gave me all the assurances I needed to take on this big financial undertaking of replacing my roof. You explained to me that your work crews would take care to protect my property and if any damage was created by your company, you would take responsibility in repairing it. That was a promise I did not hear from the previous company that I interviewed.
Then came the next best news - your highly competitive price. The savings I received from your company was significant. Certainly you are trying to make a profit but instead of squeezing every cent you could out of me, the customer, it struck me that you were trying to make things work within my budget.
And last of all, I commend your company for its workmanship. The attention to detail was obvious. I am certain that my roof job is built to last for a very long time. The work crew meticulously cleaned my yard to the point that not one nail has yet been found since the job was completed some weeks ago. My wife, who was home at the time the roof was being replaced, said your crew was friendly and courteous. If she had any questions, your crew leader was there to answer all concerns.
My overall experience with Kroll Construction was excellent and I will not hesitate to use your services again. I have already begun to give the name of your company to anyone else who needs home improvements.
-John Duhoski of Rochester Hills
Thank you for the fine job all of your installers did! It was a pleasure doing business with you and we are still proudly displaying your sign and singing your praises to all who have stopped and complimented us on how beautiful our home looks now. Thank you again.
-Dean and Toni Goad of Livonia
Dear Ron and Micky,
Thank you for the 'Thank You' gift we received from Kroll Construction for our business. The gesture was appreciated and reflects the 'class' that you exhibit to your customers.
We also would like to take the opportunity to express our thoughts regarding your company, sales representatives and workers. During the course of many years, we have had several projects completed by your company. If we had to use one word to describe your company it would be 'professionalism.'
Micky, you have always thoroughly summarized what is to be performed and when necessary discussed our options. Most importantly, we feel that you have been honest with us. You are a respectful, personable individual and we always enjoy talking with you.
Ron, you take pride in your company. We have always been impressed by how you appear during the course of a project and inquire as to whether we have any issues. Any issues we had were always resolved in a timely fashion without any further action on our part.
Lastly, we wish to comment on the last workman, Larry, who installed our glass basement blocks. He was polite and did a superb job on our windows. When the installtion was completed, his clean-up was so efficient that one would not know any mess had ever been created.
As always, it is a pleasure to do business with Kroll Construction knowing we have confidence in the work to be performed and will receive a job 'well-done.' Rest assured that we will not hesitate to refer you to others and will certainly call upon you in the future.
Duane and Linda Pelz of Garden City
I just wanted to write and let you know how much I am enjoying my new kitchen. The granite, the back splash, and the new floor all work together so well with everything. I'm so glad we went shopping for these things together. Your input was so on target!
I also wanted to let you know how impressed I was with your crew, Mark and Mike. They were very knowledgable and pleasant throughout the construction of my kitchen.
I would recommend you and your company for any type of improvements that need to be addressed.
-Carol Kaniowski of Dearborn
The roof looks great and held up to this week’s wind storm. I do not think the old roof would have been in one piece after the 50+MPH winds.
-Todd Helmke, Highland
To Kroll Construction:
I would like to thank you and let you know that my experience with the home improvements were practically painless.
Robert made me feel comfortable about my decision to choose your company. He assured me he would take care of everything. I like how it was all set up in a step by step process. Step one, roof. Step two, storm door. Step three, siding. Step four, gutters. My house is now complete!
I look forward to better utility bills, due to the 1/2" foam under the siding. No more wood trim to attrack bees. I'm very happy with my house and how it looks.
My favorite part of the whole experience is knowing that I have a lifetime warranty on the roof and siding. Peace of mind!
I will be happy to recommend your company to my friends and family.
-Leah Butera of Westland
To All of You Wonderful People at Kroll Construction:
Paul and I just wanted to write and let all of you know what a wonderful job that Robert Ujkaj and his crew did on our house. It went from being one of the worst looking houses on the street to the best looking house. We are very satisfied with all the workmanship and the way the color choices turned out.
We really enjoyed working with John and his crew. They were very courteous and friendly individuals. John is one of the kindest construction workers that has ever worked on our house. He was very informative and quick to ask our opinion on how we wanted our home to look
He and his crew cleaned up their mess daily. Thanks for sending such a nice individual and his group to work on our project.
I would also like to thank all of you for graciously answering all of our questions when we were calling into the office. Thanks again for making such a big ordeal into a wonderful experience with a beautiful home to come home to now.
-Martha Daniels of Allen Park
Good afternoon, I wanted to email and let you know about the siding job on our house. The house came out great and we are really pleased with the work preformed. The attention to detail, which I really looked closely at, is spectacular and really makes the house stand out in a neighborhood of similar houses. Thanks again! If our family needs any further home improvements you will be the first we call! I am putting your cards in our common areas at work.
-Frank Colosimo, Clawson
Dear Mr. Kroll:
Kroll Construction Company contracted with us to do a vinyl siding job scheduled to begin in early October, 2012. Rather than traditional horizontal siding, we selected vertical siding (board and batten) which is far more complicated to install and extremely labor intensive. The area to be covered was quite large and challenging, the side walls being approximately 45 ft. high. We were very apprehensive as to the outcome.
Our concerns were put to rest as we saw these installers, John Neddo and his assistants, George and Paul, began this project. They are true artisans, especially the creativity of John Naddo and the installation turned out better than we could have envisioned from start to finish.
The sales representative, Mr. Michael Rosner and owner, Mr. Ron Kroll, made regular visits to check the progress of the job and do their own quality assurance checks to assure their high standards were being met. The installers were focused professionals and intent on doing an outstanding job, far surpassing our expectations. Between the talented installers and management oversight, we ended up with an incredibly beautiful job and we couldn't be happier with the outcome.
Once the vinyl siding installation was completed, the next day the aluminum gutters were professionally installed and the following day all trash was removed.
GREAT JOB AND THANK YOU, KROLL CONSTRUCTION!
-Mr & Mrs Gregory, West Bloomfield
P.S. We interviewed 4 other major siding installation companies, checked their credentials, numbers of complaints, etc. , with the Better Business Bureau and Kroll Construction had an excellent record. In addition, we visited several Kroll Construction Vinyl siding (board and batten) installations and spoke to 2 of the customers who indicated they were totally satisfied with their installations. And finally, and of great importance, Kroll's pricing was extremely competitive.
To my friends at Kroll,
I am so happy I called you. My home was built in the 50's and had never been updated. I called Kroll when my upstairs bathroom leaked through the ceiling to my downstairs bathroom. I got all new walls downstairs and a complete remodel upstairs with bright white tiles and a jacuzzi tub. It's so pretty. I feel so pampered! My confidence in Kroll was established. Then, I needed my floors redone in my basement and main floor. Everything was done quickly, efficiently and reasonably. My confidence increased.
At that point, every big project in my house had been done except my kitchen. Since I had found you, a company I could trust, I had my kitchen done too. It went from cramped and tacky to sleek and palatial. When you walk in my front door, it is stunning. It is also easily organized and cleaned. It is a joy to cook in.
Everyone tells me how beautiful and spacious my home looks now. My neighbors think my home looks bigger inside than theirs. Many thanks for your help.
-Ruth Oros from Livonia
To Whom This May Concern:
This is regarding the upgrade of a laundry room / shower / toliet area. This is to acknowledge the excellent performance on this project by your craftsman, Mr Gary Lockwood. We are totally satisfied with the quality and the productivity of the work performed by Gary. He kept the work areas as neat as possible and clened up every night resulting in minimal disruption to our household. He kept the work flowing in an organized fashion and confined all of this time to this project until it was finished.
Thank you for assigning Gary to our project. We will consider Kroll for any future work we decide to contract out.
-Harold & Mary Gilboe, Livonia
I am writing to express our sincere thanks to you and your entire organization for the fine quality workmanship, courtesy and professionalism exhibited to Sherrie and me during our recent home renovations.
As you know, there are many companies offering the same home improvement products and services that your company sells. Many have huge advertising budgets and blanket the media with gimmicks and claims that they are "the best" at what they do. I would venture to say that none, however, meet or exceed the level of skill, craftsmanship and attention to detail that we received from you, your staff and crews.
My wife and I are very particular about what we want and how we want it to look. You spend a considerable amount of your time providing us with the information necessary to make informed decisions. Once the decisions were made, you bent over backwards to ensure that you delivered exactly what we wanted and what you promised.
Our project involved three phases: replacement windows, siding and trim and gutters. Over the weeks it took to compete the work, you kept us apprised of all significant details, coordinated with our schedules as needed, and were personally involved at all critical phases from start to finish.
During the course of the work, as invariably occurs in such projects, a few issues arose. Once notified, you immediately assessed the situation, personally took charge and promptly resolved them to our complete satisfaction. You displayed pride in your work and the integrity to stand behind it. It is clear to Sherrie and me that you deeply care about your company's reputation for quality products and workmanship. Saying you care is one thing, but you proved that you really meant it.
Ron, we will heartily recommend Kroll Construction Company to anyone interested in quality home improvements at competitive prices by professionals who are committed to excellence. It was our pleasure working with you and we love the work you did for us.
Feel free to use us a reference, or to show prospective customers the work you did on our home. Thanks again for a job well done.
Very truly yours,
-Mark Sucher, Farmington Hills
To whom this may concern:
I am writing this letter as a testimony to a superior job your company performed for me; in particular Robert was always accomodating to my needs as a senior citien and life long resident in Garden City. He helped and directed me to choose the best color for my home and to also complement the new roof your company did for me. Without his help and direction, I'm afraid I would have choose the wrong color. He always made himself available to me during and after construction work was performed in a timely manner and to my liking.
Mr Robert Ujkaj is an asset to Kroll Construction and was an extremely accomodating employee to me and your future customers.
I thank him and your company for helping me complete my vision for my home.
Again please thank Robert for the wonderful job.
-Dorina Stanton, Garden City
Dear Ron Kroll:
We have enjoyed our remodeled home very much. You people have dealt very fairly with us from the beginning. You picked the right teams to take care of the job and our home is much improved.
Now to you Ron, every time you told us you would do something to further the job it was done when you said it would be. You kept your word to us, and if it wasn't possible you told us. You did not keep us guessing. We were very satisfied how you stayed on top of all things, like when, if, if not, and pretty much how long.
Can you believe a woman having only two complaints about a job that took four weeks and two days to complete? I might mention they were that the header came down about 3 inches too low, and the bow window wasn't as large as I wanted. But your whole job in all was so satisfactory.
We appreciate, Ron, that you took such good care of us, your customers. Thank you personally. And thanks to your company also for the careful way they took care of all aspects of the job. "You do good work."
With Sincere Thanks To "The Family Kroll"
-Glenn & Ernestine Hardesty, Northville
To whom it may concern:
My experience with Kroll Construction has exceeded my expectations. Everyone I dealt with was kind and courteous.
The roofers whose names I cannot remember at this time, did an excellent job, as well as Ryan who did the trim work and the shutter hangers.
Ron Kroll, Cheryl and Kathy always called in advance to let me know when to expect workers. As did the workers themselves. And Howard Spinner got the ball rolling by helping with what was needed, and making suggestions.
Thanks to all - Happy Holidays
-Bob Lahr of Novi
PS-I have and will continue to recommend your company. My house looks great!
I just wanted to thank you for taking care of my detached downspout. I know you did not have to do so, nor did you have to do so promptly! I did not see any reference on my sales receipt to "free lifetime warranty" but I knew that I could count on you only because that's the kind of businessman you are. I promise not to take unfair advantage of your kindness and generosity. You are both a gentleman and a mensch. It is for that reason alone that you have won my business and my admiration.
-Mark Sucher, Farmington Hills
I would like to take this opportunity to state how pleased we were to have Paul Hancock oversee the remodeling of our bathroom.
He anticipated our needs and followed through on every point we made. His carpentry work was good and he went out of his way to find fixtures we wanted.
I would highly recommend his work.
-Mrs Bonnie Motowski, Dearborn
Recently we had your company remodel our bathroom and kitchen. The results were wonderful! We are very pleased with the results.
The person who did the most of our work was Gary Lockwood, with his son Doug, helping with the heavy lifting and painting. We were so glad he did our work! He was quiet, efficient, and very skilled. He did everything - the plumbing, electrical, carpentry, drywall, and the tile work. And he did it all very well!
He also was very helpful if we wanted to do something that he knew wouldn't work, and in his unassuming way, would gently suggest it might be better another way, and he was always right! We learned quickly to listen to what he had to say and 99.5% of the time did what he suggested.
We trusted him and Doug completely, and never hesistated to leave them in our home when we went out, knowing he would lock our door on the way out when he left.
When we have more work done, we will only ask for him to do it. We believe he is the best, and that's who we want.
Mr and Mrs Paul Blanchard, Dearborn
I am writing this letter to let you know that I am and was completely satisfied with my experience with your company. From the beginning with my first contact with Mickey Rosner in September for a new roof to my latest for my remodeled kitchen, which was completed in February of this year.
I am a retiree and from my experience in the work force, I am a firm believer in first impressions. I was impressed with my first contact with Mickey. He was punctual and he did not try and sell me something that I did not need. Since I have great instincts, I was definitely aware of my needs. So when he brought Robert to my home for my kitchen remodeling, I did not have a problem with his recommendation.
Robert introduced me to Gary Lockwood, the workman for the kitchen. I cannot say too much of my experience with Mr Lockwood. He did an excellent job on my kitchen. He was ALWAYS prompt, and he cleaned up daily. He left my kitchen in a ready to use condition. Mr Lockwood was conscientious about his work and he was a perfectionist, which made him an excellent craftsman for his field. I hope that all of your workmen are like him because you will be in business for many decades to come.
I have no problem recommending your company for a job well done especially if you use craftsman like Mr Lockwood. KUDOS to Mr Lockwood, Mickey, and Robert.
-Geraldine Chenault, Oak Park
Just a quick, albeit tardy, note to express my sincere thanks for your superb service long after the sale. This only confirms that my previous confidence in you and your company were right on the money. Thanks again for taking great care of your customers.
-Mark Sucher, Farmington Hills
On behalf of my wife, Maryann, and myself, we would like to thank you for a great job on our recent vinyl siding installation. From the estimate to the job complete, everything was accomplished in a professional manner. We found your company through ValPak.
Howard Spinner was the reason I went with Kroll. His knowledge in siding and recommendations sold me. Knowing installation is key to a good job. I was willing to take the chance with Kroll.
Rob Beal and his crew, Larry and Steve, did an outstanding job. Working from 45-degree to 90-degree weather, high humidity, high winds, and rain did not stop them from doing a great job. They are honest and sincere guys and I enjoyed my conversations with them. Thanks guys!!!
-Wally & Maryann Wolfe, South Lyon
This is a letter of recommendation for salesman Robert Ujkaj, who helped me realize a dream of mine to redo to bath and kitchen. I received three quotes for the work that needed to be done. In the three quotes, the salesman would not do the repairs in my bathroom unless I agreed to gut the room. The sink was rusted, removing it could have damaged the surrounding tile. To gut the bathroom would limit the work needed to be done in the kitchen.
When Robert Ujkaj came to my home I told him that I wanted my bathroom sink replaced. He studied the cabinet, sink and tile and thought it could be possible to replace the sink. We went through the kitchen and discussed all the possibilities. As I was thinking about the proposals I asked Robert back to discuss other possibilities. He also brought Gary Lockwood, his workman, over who looked over the bathroom and determined what could be done to this room.
I decided to have Kroll Construction do the work to my home. While the work was being done Robert kept in contact and made sure I was satisfied with the work. Robert's enthusiasm and hands-on approach was very much appreciated. Thanks to Kroll Construction, Robert, and Gary, now I have a beautiful bathroom and kitchen. I would recommend Kroll Construction Company to anyone interested in a hands-on approach to any construction project to their home.
-Lois Fritz, Livonia
Dear Al Kroll-
I cannot begin to tell you how pleased I am with the wonderful reconstruction of my bathroom. From the get-go of Robert being a very personable soft sell, to his willingness to work with me on creating a workable plan of attack, to the actual reconstruction - I have to say that your staff are A number one!
Gary Lockwood is a true master of his trade. He is a perfectionist in his work and one of the truly nicest people I have ever met. His respect and integrity are reflected not only in his great craftsmanship but in his customer association. The job was done timely, thoroughly, and with the very least amount of disruption as possible and the clean-up was done in total.
All and all I want to tell you that because of the people you employ you have a very, very happy and satisfied customer thaht would highly recommend Kroll Construction for any and all home construction.
-Barbara J Riffle, Livonia
To Kroll Construction:
We've recently had your company do a bathroom remodel and windows rebuilt in our home. It is the first experience we've had with your business. We want to thank you for a beautiful improvement to our house.
The salesperson, Marty, was both professional and personable. We felt assured immediately that the finished product would meet our every expectation. And it did.
Your construction crew, led by John Daugherty, was capable, efficient and courteous. The pride in their workmanship was evident throughout the project. We will definitely call Kroll for any future needs.
-Mary Ormandy & Lou Rastovak, Dearborn Heights
I returned from the hospital only to find my siding coming off of my home that had been installed by another contractor who would not come out to repair his work. I called Kroll Construction and they came out right away in the rain to complete the repair. I can't thank Kroll enough for their fast response in helping me. Everyone was so courteous and willing to help. I would recommend them to all my friends.
-Mark Tuft of Westland
Great job and no more leaking roof! Thanks Kroll Construction!
-Cherie Schaefer-Blazofsky, West Bloomfield
To Kroll Staff:
Thank you for handling my request for window service with such promptness, satisfaction and all that stuff! It is rare nowadays to accomplish such a request with an acrimonious, long and drawn-out hassle. Again, thanks. And hold on to that Gary guy, he's a '10'!
-Frank Harney, Lincoln Park
Dear Brian & Staff-
Just a note to express our satisfaction for a great job on the roof. The workers were great and very professional! The inspector was very pleased with the job well done.
Thank you for your prompt response to our situation. We were able to sell our house without any problems.
It was a pleasure doing business with Kroll Construction!
Best Wishes & Thank you very much!
-Maggie & Jim, Northville
We just had our bathroom remodeled and We Love It! Gary did a great job in taking an ugly duckling and turning it into a beautiful swan. The entire team, including our salesman Robert, was most attentive and responsive to our every need. Gary is a one-man working machine and despite unexpected obstacles, he persevered and created a contemporary show place with professionalism and a warm smile!
We can't say thank you enough for a job well done. Thank you to all who had a hand in giving us a great bathroom.
-Gloria & Angela, Detroit
I want to write to let you know of the exemplary service provided by Kroll Construction during the purchase and installation of my roof.
I contacted Kroll Construction when I noticed that a some water marks in my garage. I called Kroll Construction and requested a home visit to determine next steps. Kroll came out the same day and surveyed the roof. Surprisingly, I was not told that the roof had to be replaced immediately. I was given a truthful answer that the roof was not in great shape and could last another a few more months or longer however there was no guarantee. I decided to move forward and replace the roof.
Kroll Construction ordered the supplies and set up the repair. The employees that Kroll sent to replace the roof were very courteous and professional. They even repaired the gutters which wasn't part of the work order.
The caliber of people you hire and their commitment to customer service is extremely important when making large dollar purchases. I have since referred several people to Kroll Construction. I have no hesitation in recommending Kroll Construction to others.
Thanks again Todd! You run a great company!
-Kevin & Jackie, West Bloomfield
I had to consider installation of a new roof. The age of my roof and a hole in the roof by a squirrel made me seek a new roof. I had eight roofing company proposals. I made my decision to go with Kroll Construction. I am happy I made that decision. Roy Best and his roofing crew were professionals. In every phase of the tear off of two layers of old roof and installation of a new roof.
If there was a problem in was resolved by the crew. The crew did an excellent clean up job. The roof looks great.
A thank you to the team of Kroll Construction
-Lee M Malek, Detroit
To everyone at Kroll Construction -
I just wanted to send a letter off to say how happy my husband and I are with the final result of our bathroom remodel.
From start to finish it was a good working relationship by all involved. Everyone at Kroll was understanding of our apprehension and receptive to our fears and needs. All questions and concerns were addressed in a professional manner. Robert, our representative, was super to work with. He made us feel confident that Kroll Construction would get the job done to our satisfaction and in a timely manner. The receptionist was always friendly and happy to address our questions.
Gary and Doug are very professional and did such a wonderful job we can't be more pleased and happy to show off our new bathroom. We all worked together to create a beautiful room to be proud of. Gary and Doug showed up timely every day, they were clean, well-mannered, professional, hard-working, and are just plain great at what they do. From demo to design, they had great ideas and implemented them effortlessly. Again, any questions or fears my husband and I had were addressed in a professional manner.
When spending that kind of money you want it justified. It's a big step and you hear of so many remodel nightmares. But every time we walk into our bathroom, and especially when relaxing in our new Jacuzzi, we feel our money was well spent and we have Kroll Construction and the good people they employ to thank.
-Janet & Bob, Ferndale
Kroll Construction -
We recently had your company install our charter oak vinyl siding and we couldn’t be happier. Our representative Robert was great. He made suggestions which we appreciated. John was our installer and did a great job. He and his crew were hard working men and very professional. John is certainly an expert when it comes to trim work.
Again, we couldn’t be happier. We would recommend Kroll to everyone. If we decide to get any other home improvements done in the future we will call Kroll first.
-Debbie & Allen, Farmington Hills
Hi Robert -
I just wanted to say again how pleased I am with my bathroom remodel. Kroll was by far the best company I could have chosen for the job. I had estimates from three companies total and yours was the best bargain for what I got as well as you being the most knowledgeable. From the first step in the door I felt comfortable and at ease with choosing Kroll. The service I received was very professional every step of the way. During the remodel I stayed out of the way and felt secure enough to give my house key to the builder. Each time I came home a significant amount of progress had been completed on the room. I was very impressed by how much the builders took care of my house and the cleanliness of the remodel. It was very much appreciated.
Overall, I am very satisfied with the remodeling job on the bathroom. Both the professionalism of the installation and the cost were awesome. My bathroom feels like it belongs in a fancy hotel while still fitting with my home. I would recommend Kroll to any homeowner and plan to use them for any and all business in the future. I am very impressed and appreciate their dedication.
-Rebecca from Plymouth, a pleased and thrilled customer
CAN WE QUOTE YOU ON THAT?
We think after you’ve worked with us you’ll have nice things to say about Kroll Construction! So let’s get started! Complete the request form at the right and we’ll schedule a FREE in-home consultation and estimate. Or call us at (888) 338-6340 to schedule your free consultation by phone.
We look forward to earning your trust and building a lasting relationship with you!